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The venture intended to study urban services through the lens of urban governance. With intensive research, it concentrated on the different forms of institutions and agencies that play important roles in mediating services and governance in Narayanganj City. To explore the processes and practices concerning urban governance, the research concentrated on: a) mediating actors, performing significant roles in City Corporation, the formation and management of networks; b) the street level bureaucratic practices with which citizens are familiar; and c) the interrelation and reciprocal relations among different actors engaged in the process of urban governance.


Serial No: 146

Theme: Governance and Legal Issues

Research Method: Quantitative

Partner: BRAC

Starting Year: 2012

Study Area: Narayanganj